电梯常见问题问答

电梯常见问题问答

Questions and answers to common questions of elevator

1、电梯是如何运行起来的？

1. How does the elevator run?

电梯有一个轿厢和一个对重，通过钢丝绳将它们连接起来，钢丝绳通过驱动装置（曳引机）的曳引带动，使电梯轿厢和对重在电梯内导轨上做上下运动。

The elevator has a car and a pair of weights. It is connected by wire rope. The wire rope is driven by the traction device (traction machine) to make the elevator car and the elevator move up and down on the guide rail of the elevator.

2、电梯的钢丝绳是否会断？

2. Is the wire rope broken in the elevator?

电梯用的钢丝绳是电梯专用的，国家有专门的规定和要求。钢丝绳的配置不只是为承担电梯轿厢和额定载重量，还考虑到了曳引力的大小，因此，钢丝绳的抗拉强度大大的大于电梯的载重量，它们的安全系数都在12以上，通常电梯都配有四根以上的钢丝绳，一般情况下电梯钢丝绳是不会同时断的。

The steel wire rope used in the elevator is special for the elevator, and the state has special regulations and requirements. The wire rope configuration not only for take the elevator car and rated load, but also taking into account the traction force size, therefore, the tensile strength of steel wire rope is much larger than the load of the elevator, the safety coefficient are above 12, usually lift more than four are equipped with wire rope, general elevator the wire rope is not broken at the same time.

3、电梯运行中突然停电是否有危险？

3. Is there a danger of sudden blackouts in the elevator operation?

电梯运行中如遇到突然停电或供电线路出现故障，电梯会自动停止运行，不会有什么危险。因为电梯本身设有电气、机械安全装置，一旦停电，电梯的制动器会自动制动，使电梯不能运行。另外，供电部门如有计划的停电，事先会通知的，电梯或提前停止运行。

In the operation of the elevator, if there is a sudden outage or failure of the power supply line, the elevator will stop running automatically, and there will be no danger.  Because the elevator itself has electrical and mechanical safety devices, once the power outages, the elevator brake will automatically brake, so that the elevator can not run. In addition, if the power supply department has a planned outage, the elevator will be notified in advance, and the elevator will be stopped in advance.

4、电梯运行突然加快怎么办？

4, how do the elevator run suddenly?

电梯的运行速度不论是上行还是下行，均应在规定的额定速度范围内运行，一般不会超速，如果出现超速，在电梯控制系统内是有防超速装置，此时，该装置会自动动作，使电梯减速或停止运行。

The running speed of the elevator either upward or downward, shall be run at rated speed within the prescribed scope is generally not speeding, if speeding in the elevator control system is overspeed prevention device, at the same time, the device will automatically make the elevator movement, slow down or stop operation.

5、电梯轿厢超载能自动控制吗？

5. Can the overloading of the elevator car be controlled automatically?

电梯的载重量根据需要有所不同，电梯只能在规定载重量之内运行，超出时，电梯会自动报警，并不能运行。

The weight of the elevator is different according to the needs. The elevator can only run within the specified load. When the elevator is over, the elevator will automatically alarm and can not run.

6、电梯关门时被夹是否会对人造成伤害？

6, when the elevator closes, will the clip be hurt to the man?

电梯在关门过程中，如果厅轿门碰到人或物，门会自动重新开启，不会伤人。因为在门上设有防夹人的开关，一旦门碰触到人或物，此开关动作使电梯不能关门，并重新开启，然后重新关门。另外，关门力是有规定的，不会达到伤人的程度。

In the course of closing the door, if the door meets people or things, the door will automatically reopen, and it will not hurt. Because there is a switchgear switch on the door, once the door touches people or objects, the switch can not close the door and reopen the door, then re close it. In addition, the closing force is prescribed and will not reach the extent of injury.

7、电梯的厅门能否扒开？

7. Can the elevator door open?

贵州电梯的厅门在厅外是不能扒开的，必须用专用工具才能开启（专用工具由维修人员掌管）。乘客是不准扒门的，更不能打开，否则会有坠落井道的危险。

Guizhou elevator hall door outside the hall can not be pulled open, must use special tools to open (special tools by the maintenance personnel control). Passengers are not allowed to pick up the door, more can not open, otherwise there will be the danger of falling well track.

8、怎样召唤电梯？

8. How do you call the elevator?

当你需要乘坐电梯时，应在电梯厅的呼梯面板上选择你要去的方向按钮。上行按“向上”方向按钮，下行按“向下”方向按钮。

When you need to take the elevator, choose the direction button you want to go on the elevator panel on the elevator panel. The upper line press the "upwards" direction button and the downward push button.

9、电梯蹲底和冲顶是否有防护措施？

9. Are there any protective measures for the bottom and the top of the elevator?

电梯蹲底就是电梯的轿厢在控制系统全都失效的情况下，会超越首层平层位置而向下行驶，直至蹲到底坑的缓冲器上停止。缓冲器就是为此而设置的防护装置，此防护装置根据电梯的运行速度的不同，分弹簧式和液压式两种。当轿厢蹲在缓冲器上就称为蹲底。此时，缓冲器对电梯轿厢的冲击力产生缓解的作用，不至于对电梯内乘客造成严重的伤害。

The elevator squats bottom is the elevator car, when the control system is all failed, it will go beyond the first level level position and go down until it crouches to the buffer on the bottom pit. The buffer is the protective device set for this purpose. According to the different speed of the elevator, this protective device divides two kinds of spring type and hydraulic type. When the car is squatted on the buffer, it is called a squatting bottom. At this time, the buffer has a relief effect on the impact force of the elevator car, and it does not cause serious damage to the passengers in the elevator.

10、当电梯突然停电或出现故障，被困在轿厢内则应注意些什么？

10. When the elevator is suddenly blackout or malfunction, what should be noticed in the car?

当您被关在轿厢时，应听从电梯司机的指挥，若无司机的状况下，可通过通讯装置与相关人员联系，以求解救。千万不要用力扒门或自行跳出，以免发生危险。

When you are locked in a car, you should obey the command of the driver of the elevator. If there is no driver, contact the relevant personnel through the communication device in order to save. Do not force the door or jump out of the door, so as not to be dangerous.

11、进入轿厢时应注意那些事项？

11. Should we pay attention to those items when entering the car?

当您进入轿厢时，如果电梯门开着，要看一下电梯是否在平层位置，特别是在夜间光线不清的时候，更应注意轿厢是否在本层，否则有可能造成伤害，并应快进快出。

When you enter the car, if the elevator door is open, we need to see if the elevator is in the level position. Especially when the light is not clear at night, we should pay more attention to whether the car is on the floor. Otherwise, it may cause injury and should be fast and fast.

12、电梯安装、修理单位及维修、操作人员是否应取得相应资格？

12. Should the elevator installation and repair units and the maintenance and operation personnel be qualified?

是的。电梯安装、维修保养、改造单位应取得质量技术监督局核发的资格证书后，方可从事相应工作；电梯安装、维修保养、电梯操作人员均应取得特种人员操作证后，持证上岗。

Yes. The elevator installation, maintenance and transformation unit shall get the qualification certificate issued by the quality and Technical Supervision Bureau before engaging in the corresponding work; the elevator installation, maintenance and elevator operators shall obtain the special personnel operation license and hold the certificate.

13、电梯出现什么紧急情况可拨打110？

13. What is the emergency of the elevator to call 110?

当电梯出现紧急事故，有伤人、困人（人员被困在电梯轿厢内，无法找到电梯维修保养人员）情况，均可拨打110报警电话。

When there is an emergency in the elevator, there are people who are hurting, trapped (trapped in the elevator car, unable to find elevator maintenance personnel). You can call the 110 alarm phone.

14、电梯出现什么情况下可进行质量或安全投诉？

14. What is the case where the elevator can make a complaint of quality or safety?

当电梯经常出现关门、夹人、不平层、冲顶、蹲底、电梯司机或维修人员无上岗证、司机经常脱岗、轿厢内无检验合格证或合格证过期，电梯有异常噪音或声响，异常振动或抖动，轿厢内有异常焦糊味，电梯速度过快或过慢，维修保养不及时，电梯轿厢内无通讯或报警装置等，均可进行质量或安全投诉.

When the elevator often closed, clamping, rough layer, top, bottom, squat lift driver or maintenance personnel without a license, the driver often off-site, car inspection certificate or the certificate has expired, the abnormal noise or sound lift, abnormal vibration or jitter, the car abnormal smell lift, speed too fast or too slow, maintenance is not timely, the elevator car without communication or alarm device, can carry out quality or safety complaints.

15、对电梯报警或投诉时应说清什么内容？

15. What should be said about the elevator alarm or complaint?

应说清电梯的具体情况，并应说清电梯所在的具体位置、电梯的产权单位及负责部门的联系人和联系电话、电梯的维修保养单位及联系电话。

It should be clear about the specific conditions of elevator, and it should be clear about the specific location of elevator, the property right unit of elevator, the contact person and telephone of responsible department, the maintenance and maintenance unit of elevator, and the telephone number.